bd84's Privacy Policy
Your personal information is fully protected with us — learn in detail how bd84 collects, stores, and uses your data.
Table of Contents
Introduction
bd84 ("we", "us", or "the platform") is a trusted online casino and betting platform in Bangladesh. We place the highest priority on protecting the privacy and personal information of our users.
This Privacy Policy ("Policy") explains how bd84 collects your personal information, the purposes for which it is used, how long it is retained, and with whom it may be shared. This Policy applies to the bd84 website (bd84.cam) and all associated services.
By registering on our platform or using our services, you are considered to have accepted the terms of this Privacy Policy. You are therefore requested to read this Policy in full before registering or creating an account.
Data Collection
bd84 collects your information through various methods. We only collect the information necessary to provide our services properly.
2.1 Information You Provide Directly
When you register on our platform or use our services, the information you voluntarily provide includes:
- Full name (as it appears on your national identity card)
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account number)
- Identity verification documents (copy of national identity card or passport, if applicable)
2.2 Automatically Collected Information
When you browse the bd84 website, our system automatically collects certain technical information:
- IP address and device type
- Browser type and version
- Operating system
- Date and time of website visits
- Which pages were visited
- Referral URL (the link you came from)
- Gaming history and betting activity
2.3 Information Collected via Third Parties
In some cases we may receive information about you through payment processors (bKash, Nagad, Rocket, Upay, etc.) and identity verification agencies. This information is used solely to ensure the security of your account and to prevent money laundering.
Data Use
bd84 uses your personal information only for the purposes listed below. We never use your information for unauthorised purposes.
3.1 Service Delivery
- Account registration and management
- Processing deposit and withdrawal transactions
- Managing bonuses and promotions
- Providing customer service and support
- Resolving technical issues
3.2 Security and Compliance
- Account ownership and age verification (confirmation of 21+ age)
- Prevention of fraud and money laundering
- Detection and investigation of suspicious activity
- Fulfilling legal obligations
3.3 Platform Improvement
- Improving user experience
- Recommending new games and services
- Sending relevant promotions and offers (if you have given consent)
- Monitoring and improving website performance
Cookie Policy
bd84 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and basic functionality. The website cannot function properly without these.
- Functional Cookies: Help remember your preferences (language, theme, etc.).
- Analytical Cookies: Collect information about website usage, helping us improve our services.
- Marketing Cookies: For displaying relevant ads based on your interests (only with your consent).
4.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause certain important website functions, such as staying logged in to your account, to stop working.
Data Storage and Security
bd84 applies industry-standard security measures to keep your personal information safe. Our systems undergo regular security reviews.
5.1 Security Measures
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Password hashing — your password is never stored in plain text
- Two-Factor Authentication support
- Automated fraud detection system
- Regular security audits and penetration testing
- Access to data is restricted to authorised personnel only
5.2 Data Retention Period
We retain your personal information for as long as you have an active account and are using our services. Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, or dispute resolution purposes. Financial transaction records are generally kept for an extended period in line with legal obligations.
Sharing Data with Third Parties
bd84 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances.
6.1 Service Providers
We work with trusted third parties to operate specific services, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These partners receive only the minimum information required for their designated tasks and are required to comply with our privacy standards.
6.2 Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive gameplay-related information. However, this information is used solely to ensure game security and fairness.
6.3 Legal Obligations
If disclosure of information is required as part of a court order, government directive, or legal process, we may provide the necessary information in compliance with the law. In such cases, we will make every effort to notify you in advance where possible.
6.4 Business Transfers
If there is any future change in the ownership or operation of bd84, user information may be transferred as part of the business assets. In such a case, the new operator will be required to uphold the same privacy standards and you will be notified in due course.
Your Rights
As a user of bd84, you have certain fundamental rights over your own personal information. We respect these rights and are committed to helping you exercise them.
7.1 Right to Access
You may request a copy of the personal information we hold about you at any time.
7.2 Right to Rectification
If your profile contains any incorrect or outdated information, you can contact us to have it corrected.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, information retained due to legal obligations (such as financial transaction records) may fall outside the scope of this request.
7.4 Right to Opt Out of Marketing Communications
You can stop receiving marketing emails or notifications at any time. To do so, contact our support team via live chat.
7.5 Right to Complain
If you have any concerns about how your information is handled, please contact our support team directly in the first instance. We will endeavour to resolve your complaint within a reasonable timeframe.
Protection of Minors
bd84 strictly provides services only to individuals aged 21 or over. We do not collect any information from minors and do not permit them to open accounts.
An age verification process is followed at the time of registration. If it becomes known at any point that a user is under 21, their account will be closed immediately and any information collected will be securely deleted.
If you become aware that a minor is using bd84, please notify our support team immediately.
Policy Changes
bd84 reserves the right to update or change this Privacy Policy at any time. If any significant changes are made to the Policy, we will notify you in the following ways:
- Displaying a notice on the main page of the website
- Sending a notification message to your registered email
- Clearly stating the effective date of the new policy
If you continue to use the platform after a change, it will be assumed that you have accepted the new policy. You are therefore requested to read the updated policy in full upon receiving a change notification.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision to the Policy.
Contact
If you have any questions, concerns, or complaints about this privacy policy, please reach out to us through the channels below. Our support team is available 24 hours a day, 7 days a week to assist you.
- Live Chat: 24/7 support in Bengali — connect directly through the website
- Email: [email protected]
For privacy-related requests, contacting us from your registered email address helps speed up processing. We will aim to respond to your request within a maximum of 30 business days.